Privacy Policy
Last updated: 4th May, 2026
Introduction
Thryam (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (thryam.com) or interact with our services.
This policy applies to all visitors, users, and individuals who engage with our website and services.
Data Controller
Thryam is the data controller responsible for your personal data.
Data Protection Contact: Email: privacy [at] thryam [dot] com Address: 2007 Sandlewood Court, Monmouth Junction, NJ 08852
What Information We Collect
Information You Provide
When you fill out a form on our website (such as the demo booking form), we collect:
- Name
- Work email address
- Company name
- Any additional information you choose to include in the message field
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address (anonymized where required by law)
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website
- General geographic location (country/region level)
This information is collected through cookies and similar technologies, subject to your consent preferences as described in our Cookie Policy.
Information We Do Not Collect
We do not collect sensitive personal data such as health information, biometric data, political opinions, religious beliefs, or financial account details through our website.
Lawful Basis for Processing
We process your personal data under the following lawful bases as defined by GDPR Article 6:
Consent: For analytics and marketing cookies, and for marketing communications you have opted into. You may withdraw consent at any time.
Legitimate interest: For responding to your inquiries submitted through our contact forms, for website security, and for improving our services. Our legitimate interest does not override your fundamental rights and freedoms.
Contractual necessity: For processing data necessary to provide services you have requested, such as scheduling a product demonstration.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and demo requests
- Schedule and conduct product demonstrations
- Improve our website content and user experience
- Measure the effectiveness of our marketing efforts (with your consent)
- Ensure the security and proper functioning of our website
What We Do Not Do
- We do not sell your personal information. To anyone. Ever.
- We do not share your personal information with third parties for their marketing purposes.
- We do not use your information for automated decision-making or profiling.
Data Sharing
We may share your information only with:
Service providers who help us operate our website and services (such as hosting providers, analytics tools, and email delivery services). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
We do not share your information with any other third parties.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy:
- Demo request data: Retained for 12 months after your last interaction with us, unless we enter into a business relationship, in which case retention is governed by our service agreement.
- Analytics data: Retained in anonymized form for up to 26 months.
- Cookie consent records: Retained for 12 months from the date of consent.
After the retention period, your data is securely deleted or anonymized.
Your Rights
Under GDPR and applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete personal data
- Delete your personal data (“right to be forgotten”)
- Restrict the processing of your personal data
- Object to the processing of your personal data
- Data portability: Receive your personal data in a structured, commonly used format
- Withdraw consent at any time, without affecting the lawfulness of processing prior to withdrawal
To exercise any of these rights, contact us at privacy [at] thryam [dot[ com. We will respond to your request within 30 days.
You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure hosting infrastructure, and access controls limiting who can view personal data.
Data Breach Procedures
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will:
- Notify the relevant supervisory authority within 72 hours of becoming aware of the breach
- Notify affected individuals without undue delay if the breach is likely to result in a high risk to their rights and freedoms
- Document all breaches, including the facts, effects, and remedial actions taken
International Data Transfers
If your personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data.
Children’s Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any third-party sites you visit.
Web Beacons and Tracking Technologies
We may use web beacons (also known as pixel tags) in our website pages and emails to help us understand how users interact with our content and to measure the effectiveness of our communications. Web beacons work in conjunction with cookies, and you can manage your preferences through your cookie settings.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. If we make material changes, we will notify you through our website.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, contact us at:
Data Protection Contact Email: privacy [at] thryam [dot] com Website: thryam.com/contact/ Address: 2007 Sandlewood Court, Monmouth Junction, NJ 08852